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General FAQs

What is exactly Creative-Mind?

How can I buy?

Is it safe to order?

How can I contact you?

What about taxes?

I am living outside US, can I order?

I have a complaint, to whom I should contact?

Can I cancel my order?


Consequences of the Covid-19

What are the Shipping rates?

Shipping destination

Where can I find the tracking number for my order?

Delivery time and delays


I received a broken/wrong model, what's now?

I am not satisfied with my order, can I return it?

What are the terms of return?

When I will get my refund/replacement?